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Frequently Asked Questions


Are the calls recorded?
Yes, and we keep them for up to 2 years, both for Quality Control and references, if needed

Do you patch calls?
Yes


Can you remotely forward lines?
Yes that can be set up for you

How do you deliver messages?
We deliver your message via: pager, text message, e-mail, fax, or direct phone call to you. You can also call in for your messages.

What type of information do you take?
It is tailored to your specific needs

Do you make appointments?
Of course, doctors, painters, real estate companies, virtually any kind of appointment can be made.

How do you determine your pricing?
Pricing is based on your needs, fixed or call based, it is your choice.

Do you have a referral program?
Yes, we will reward you for referrals that results in a new account

What other services do you offer?
We offer more than the basic answering service. We make out bound/lead calls, take orders, make appointments etc

(See Services)

 

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